We were completely speechless when we received this video from Grace Santos!
Thank you Grace - everyone here at PromMeUp is so thankful to serve young women as special as you!
My daughter loves her dress and has done so well wearing it to her pageants. I would be honored for you to use Shane's photo as a testimonial! Please let people know that your service was beyond all expectations. Anabella and you were a pleasure to work with and I plan on purchasing many gowns from you in the future as my daughter competes in many pageants across the United States! Again, thank you so much!
Matthew, I just want to say, YOU ARE THE BEST OF THE BEST. My daughter had the biggest smile on her face when she opened that box. Thank you so very very much for all you have done. LOVE YOU VERY MUCH!
I ordered a Sean Express 8953 dress for the Ms. Oklahoma Plus America pageant and it was fabulous and you guys were WONDERFUL! The fastest shipping I have ever seen!
Ms. Oklahoma Plus America 2011
Matthew from Prom Me Up is the best!!! Not only did he get me a dress that wasn't even available yet, but he was able to get it to me in less then a week from when I purchased it. So I was able to have it taken in and have it shorten. I found the dress on the designers web site Sydney's Closet dress #SC7025 and I couldn't even order it with them they didn't have my size. So I was desperate. The wear date was less then 3 weeks away. I found prom me up and asked Matthew if he had the dress I needed. He told me they didn't, but he could get it direct from the designer, and on time for my wear date. I didn't ask how, but he did it!!!! I am so thankful!!!! I had to wear the dress for a huge company dinner. This was my 3rd year at the dinner and I have never had so many women tell me how beautiful my dress was. Next year I'm going direct to Prom Me Up's web site to order my next dress. Thank you Matthew you and your team are the BEST!!!!
HI, EBONY HAD A GREAT PROM. I JUST WANT TO THANK YOU AND EVERYONE THAT HELP THIS GO WELL FOR MY DAUGHTERS PROM. SHE LOVE THE DRESS AND SO DID EVERYONE AT THE PROM. SEE YOU NEXT YEAR FOR MY OTHER DAUGHTER PROM IN YEAR 2012. LOVE YOU AND YOUR STAFF.
Hello, PromMeUp I just want to say we received the dress (Mac Duggal Couture 80054D in Latte) and it is absolutely divine. The dress is even more beautiful than online. Thank you very much I will definitely recommend your website for years to come!
I just wanted to say that I just recived my dress in the mail!!! I´m Dolo and this is my first year at prom. It was the right size... I was worried about that! I mesured it with my host mom and looking at the charges, they helped a lot! and the color is realllllly pretty!! I´m so happy with my dress, thank you!!
This prom night is gonna be perfect. I´m really happy that I trusted you in this. I´m sooo excited .
When I bought my prom dress from PromMeUp.com last year I got excellent customer service. Not only did I love their website and how specific they were, but not even a week after I purchased the dress I got a call from them confirming everything. It made me so confident in my purchase, and I knew that my dress would arrive just in time. I will definitely be purchasing my dress from them again this year!
I’m writing to express how satisfied I am with my order from PromMeUp.com. I love the outstanding customer service, price, fast delivery, and color of my special occasion gown. I began searching for a gown in November and by February I was very tired and disappointed with the designs, dark colors, and prices. In late February, I visited a bridal shop and saw a gorgeous evening gown in fuchsia designed by Atelier Alyce. The price with tax was over $500.00. I wanted the dress and a better bargain. I went home and typed in the dress style number on the Internet. Several websites appeared and I chose PromMeUp. I completed the questionnaire on the website and forgot about it. To my surprise I received a response from Matthew answering all my questions. I was surprised since I am not an online shopper and I figured many emails probably ends up in a black hole somewhere without a response to the customer. Well, Matthew replied that the dress was not available in fuchsia. Then he wrote, “But the great news is that it is available in the gorgeous Periwinkle color…” I could not picture the dress in the color Periwinkle, so I thanked Matthew for his assistance and decided to cancel my order. I continued my search for an evening gown in a light color driving to malls and specialty stores. Just a few days after canceling my order, I saw a short party dress in the mall in the Periwinkle color and liked it. I called Matthew to reorder my dress. And then just 3 or 4 days following, I was again surprised when I drove up to my home to find a box on the porch. I shouted, “That’s my dress!” I picked up the box, ran in the house, and up the stairs to my room to open it. I was mesmerized. The dress is gorgeous and I love the Periwinkle color. It’s a perfect fit! I called Matthew to tell him how happy I am with the extraordinary customer service, fast delivery, price, and gorgeous gown. I can’t wait to wear it in March to my daughter’s gala event. I have already passed on the PromMeUp website to friends and co-workers. Also, I almost forgot to mention that I got the dress at a fantastic price of $335.00 compared to over $500 elsewhere!
Thank you so much Matthew for all of your help with my pretty Jovani dress, I got so many compliments and of course I told them all exactly where I got it from…prommeup.com!!! It was the smoothest online buying experience I have ever had and I owe it all to you and your team. I will be back for another dress in a few months for winter formal! Jennifer Winton Matthew, I just wanted to let you know that ordering from PromMeUp.com was absolutely great. Thank you for the frequent email updates, the UPS notifications, and your customer service. Buying from your site was a really great experience, and you made me feel like a valued customer. My dress was beautiful, the shipping was fast, and I will definitely be recommending your site to everyone I know. Thank you again, Kristen Garabedian Incredible service, beautiful dresses, and simple and easy online experience, you are by far the best prom website that I have used in these past three years of high school! I have used ********.com and ********.com in the past, but now I know that neither can even compare to your company. It was great to get a confirmation of exactly when my dress would ship out too. Thanks a million and I can‘t wait for prom to be able to where my dress!
TO ALL THE GREAT STAFF AT PROMMEUP: I have to be honest, at first I was not really sure about trusting $300 of my dollars to a web-site, but as soon as I saw that you have an actually retail store in California, I knew I was dealing with a legitimate business. So after begging my mom to let me spend my paycheck on the dress, I placed my order with you guys and shockingly got a response from your shipping department with a ship date that was 3 weeks before my homecoming!! It gave me plenty of time to get some minor alterations done and have make sure everything was perfect…and sure enough it was! While I may sound a little conceded, I looked hot! (; Everything was exactly how I dreamed it would be! It was great to also get a follow up call after the homecoming from one of your representatives to take a survey of your service, and of course I gave you a 10 out of 10 on every question! All in all, I just want to thank you again for everything!
The dress was beautiful and I just wanted to send you all a thank you note for making me look so gorgeous at my formal. Your site was easy to browse and use to find the dress that I bought. It’s obvious now why you call your self the most trusted, because you have most defiantly earned mine. Thank you, Patty Hill OMG…you don’t even know how long and hard my prom shopping experience was before I heard about your site…I went to 6 different local prom stores and tried on so many dresses that I have honestly lost count…then I visited probably like 15 different online prom stores until one of my friends told me to check you guys out since she bought her dress from you last year. It was great because I was worried that I might not like my dress after buying it, so there needed to be some kind of return policy. Well, the first thing I saw on your site was returns allowed and no sales tax. I got so excited so I immediately went and found my dress and ordered it and I got the dress in like 6 days since you had it in stock at your showroom. The size was perfect…the dress was perfect…and most of all I loved the way I looked for something like $250 dollars. I am so happy with your online store and have already referred 3 of my friends to buy from you. Thanks!
I am sooooo happy with the service that your company has provided to us. We are very appreciative of your promptness and personal service. Thank you so much . . . You saved my daughter's prom! I will recommend you to everyone!!